Privacy Policy
Effective Date: 5 May 2025
1. Introduction
Welcome to Villa Hera Sisi. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website: www.villaherasisi.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal data:
Contact Information (name, email address, phone number) via enquiry forms
Booking Details (dates of stay, number of guests, preferences)
Technical Information such as:
IP address
Browser type
Device type
Pages visited
Cookies (see section 6)
3. How We Use Your Information
We use your data to:
Respond to booking enquiries or requests
Confirm and manage reservations
Provide customer support
Improve our website performance and user experience
Send updates or promotional offers (only with your consent)
4. How We Share Your Information
We do not sell or rent your personal data.
We may share your information only with:
Service providers helping with website hosting, analytics, or email delivery (e.g. Google Analytics, Mailchimp)
Legal authorities, if required by law
5. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by law.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies help us:
Understand how users interact with the site
Personalize content or offers
Analyze traffic using tools like Google Analytics
You can disable cookies in your browser settings at any time.
7. Your Data Rights (GDPR)
If you are in the EU/UK, you have the right to:
Access your personal data
Correct inaccuracies
Request deletion of your data
Object to certain types of processing
Withdraw consent at any time
To exercise these rights, contact us at: bookings@villaherasisi.com
8. Security Measures
We implement industry-standard measures to protect your personal data, including SSL encryption and secure servers.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
For questions about this policy or your data, contact us:
Email: bookings@villaherasisi.com
Address: Villa Hera, Sisi, Crete, Greece
Copyright © 2025 Villa Hera Sisi - All Rights Reserved.